Messages

This is where you can see all messages received by aiContactSafe. Use the to right toolbar to view, reply, export or delete a message.

Here are the instructions for each button :

• View
View the selected message.
• Reply
Send a quick reply to the sender of the selected message.
• Export
Export messages to CSV.
• Delete
Delete the selected messages asking the confirmation for each one of them.
• Delete selected
Delete the selected messages asking the confirmation once for all of them.
• Ban IP
Ban the IP from which the message was sent. It is activated only if the ban Ip function is activated in the Control Panel of aiContactSafe.

You can select one or more records by clicking on the checkbox on the first column of the table. Click the top checkbox to select all the records on this page.

On top of the table you have some fields that will help you filter the messages. Enter a partial/entire name of the sender, partial/entire email address of the sender, partial/entire subject or select a profile and click "Go" to filter the messages. Click "Reset" to remove the filter.

Click on the name of each column of the table to order the records by that column. Click a second time to order the records in reverse order. Click "Reset" to cancel the ordering.

Viewing the Message

This is where you can view a message. Use the top right toolbar to close this window and return to the messages list or to send a quick reply if you didn't sent one yet.

Here are the instructions for each field:

• Name
  The name of the sender.
• Email
  The email address of the sender.
• Subject
  Subject of the message with the text added in front in order to easily identify the email.
• Message
  Message text with all the custom fields added in aiContactSafe.
• Sent to sender
  If this is checked, a copy of the message was sent to the sender.
• Profile
  The profile used to send the message.
• Sender's ip
  The IP from which the message was sent.
• Date added
  The date when the message was sent.
• Reply
  The quick reply sent from the administrator page.

Reply to the Message

This is where you can send a quick reply to a message. The subject and the email address are prefilled.

Here are the instructions for each field:

• Email address
  Enter the email where you want the reply to be sent. By default the address of the sender is added here.
• Subject
  Enter the subject you want to add to the reply. By default a reference to the subject of the message to which the reply is made is added here.
• Message
  Enter the message of the reply.

Please Note: Your SMTP mailer settings in Core Joomla! should be set up properly in order for a clean reply.

Delete Messages

This is where you must confirm the deletion of one or more messages.
You will have to select all the messages you want to delete, by clicking the checkbox on the left side of the name of the sender.

Click "Cancel" to cancel the deletion of the messages.

Warning !!!
After you confirm the deletion, you will not be able to recover the deleted message(s).